FAQ
Frequently Asked Questions
Answers about five core footwear categories, 18 years of experience, custom development, OEM/ODM, private label, order quantities and sample timing.
What finished footwear does CRYSTELLE supply?
CRYSTELLE focuses on finished women's sandals, slides, mules, heels and flats for wholesale, custom development and private-label projects.
How much women's footwear experience does CRYSTELLE have?
CRYSTELLE has 18 years of women's footwear industry experience and is based in Huidong County, Guangdong, China.
Can I develop a custom footwear style?
Yes. Send a design, sample image or purchasing brief so the footwear style, materials, colors, decorations and development requirements can be discussed.
Do you support OEM / ODM projects?
Yes. CRYSTELLE supports OEM and ODM projects after reviewing the product direction, specifications and customization requirements.
Can you discuss private-label footwear?
Yes. Share your branding, logo, packaging and product requirements so feasibility and the relevant development steps can be reviewed.
What is the MOQ for finished shoes?
MOQ starts from 200 pairs for selected styles. Final MOQ depends on the style and customization requirements and is confirmed for each project.
How long does sample development take?
Sample development typically takes 7–15 days. Final timing depends on the footwear style, materials and customization requirements.
How do I ask about shipping?
Send your destination and order requirements through WhatsApp or email. Packing and shipping options are discussed for the specific project.